Privacy Policy
1. Introduction
Welcome to heirloomshop. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.heirloomshop.store (the “Site”). By using the Site, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Non‑Personal Information
We also collect technical data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referral URLs
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, shipping updates, and invoices
- Responding to inquiries sent to [email protected] or via phone (+1 (669) 552-8059
- Improving the Site’s functionality, design, and content
- Complying with legal obligations and preventing fraud
4. Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers that perform order fulfillment, payment processing, and email delivery
- Legal authorities when required by law or to protect our rights
All third parties are contractually obligated to protect your information and use it only for the purposes we specify.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie settings through your browser; however, disabling cookies may affect certain Site features.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Transactional records are kept for a minimum of seven (7) years for accounting and tax purposes.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
8. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices before providing any personal information.
10. Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted on the Site with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (669) 552-8059
Address: 5415 South 17th Way, San Jose, California 95128, United States
Last Updated: June 5, 2026